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  1. Start a new subscription regularly for the 1st account

  2. Start a 2nd subscription in the same way to have it associated with the same user account at fantasygrounds.com

  3. From here, you can gift the 2nd subscription to another user account from the Store > Order History page. You must gift the subscription within 7 days of purchase.

Do I need to cancel my subscription if I buy a 1-time license?

Yes, you still need to cancel the subscription with PayPal.

If you don't do this, you will continue to get billed as part of the Recurring Payment or Guest Checkout Subscription you have set up with PayPal. Follow the instructions above on how to cancel the recurring payment and then update your Settings within Fantasy Grounds to use the new license key. After replacing the license key and running a Check for Updates, you will be able to resume use of the software with all your existing purchases and campaigns intact. If you have any problems, contact us via Customer Support and we would be happy to help.

My subscription was cancelled, but I didn’t cancel it. What happened?

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