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Info

Fantasy Grounds account usernames are case-sensitive. Be sure to enter your username into Fantasy Grounds exactly as it appears in the forums.
ie. DragonSlayer is not the same as dragonslayer.

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Log into the forums at https://www.fantasygrounds.com/forums. You should see the screen below.

  1. Click on your username in the upper-right corner

  2. On the dropdown menu, click PROFILE (not MY PROFILE) as indicated below

  3. Click the Edit Email & Password link in the menu on the left side

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Change your password or email address as instructed in the screen below:

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Yes. In order to gift a purchase to someone, you can follow these steps:

  1. Complete the purchase under your user account

  2. Go to your Store > Order History page and click the Gift Order button next to an order that qualifies

  3. Enter a valid username and click Confirm Gift

An email will be sent to the gift recipient letting them know that you sent them a gift. The order will disappear from your account and will be transferred to the new user.

Note

NOTE: ALL of the items on a single order will be gifted. If you are also ordering items for someone other than the gift recipient or for yourself, you’ll want to do that on a separate order than the one you will be gifting.

Some qualifications:

  1. Orders must be 7 days old or newer to qualify as a gift

  2. Gifting will only work once for any given order. Once gifted, it can't be gifted again.

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Occasionally, some items may state that they are unavailable to be gifted due to being “bundles items”. If this occurs, but you didn’t purchase a bundle, please Contact Support with the Order # and the FG username of the intended recipient, and they will assist you with gifting the item.
Support Portal: https://fantasygroundsunity.atlassian.net/servicedesk/customer/portals

For related articles, see our License Keys F.A.Q. and our Billing/Purchasing F.A.Q. pages.