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What is different between a subscription and a non-subscription (one-time) license?
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Start a new subscription regularly for the 1st account
Start a 2nd subscription in the same way to have it associated with the same user account at fantasygrounds.com
From here, you can gift the 2nd subscription to another user account from the Store > Order History page. You must gift the subscription within 7 days of purchase.
Do I need to cancel my subscription if I buy a 1-time license?
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If you don't do this, you will continue to get billed as part of the Recurring Payment or Guest Checkout Subscription you have set up with PayPal. Follow the instructions above on how to cancel the recurring payment and then update your Settings within Fantasy Grounds to use the new license key. After replacing the license key and running a Check for Updates, you will be able to resume use of the software with all your existing purchases and campaigns intact. If you have any problems, contact us via Customer Support and we would be happy to help.
My subscription was cancelled, but I didn’t cancel it. What happened?
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Yes. You can’t share the license with multiple users, but you can install it on multiple devices you own and operate as long as you will only be using one of those at a time. There are restrictions which will prevent the two systems from connecting with one another.
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For related articles, see our Account F.A.Q. and our Billing/Purchasing F.A.Q. pages.