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As soon as you cancel your subscription through Paypal (see that section), our server will be notified of the cancellation and will deactivate your account. You will lose all Ultimate license functionality and the ability to re-install or update using that key. You will still keep all your campaigns and other creations. If you choose to later acquire a one-time license or to renew your subscription, all of your creations will still be available. The only thing which will be different will be your license key.
Is a Fantasy Grounds Classic
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license (FGC) usable for Fantasy Grounds Unity (FGU) and vice versa?
No. Fantasy Grounds Classic and Fantasy Grounds Unity subscriptions / licenses are not cross-compatible. You need either an FGC subscription or an FGU subscription respectively.
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Yes, you can have multiple accounts.
Start a new subscription regularly for the 1st account
Start a 2nd subscription in the same way to have it associated with the same user account at fantasygrounds.com
From here, you can gift the 2nd subscription to another user account from the Store > Order History page. You must gift the subscription within 7 days of purchase.
My subscription was cancelled, but I didn’t cancel it. What happened?
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No. They don’t accumulate towards a discounted purchase of a 1-time license and they don’t qualify for upgrades to the next tier of license (i.e. Standard to Ultimate).
If I own the an FGU Standard license, how do I upgrade to an FGU Ultimate license?
To upgrade and receive any discounts that may apply, open Fantasy Grounds Unity and click on the UPGRADE button in the lower-left corner. This will take you to our Store, calculate any available discounts, and you should be ready for checkout with the FGU Ultimate license.
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Note: Make sure you are logged into the website with the username of the Fantasy Grounds account that has the FGU Standard license. If the website cannot verify the Standard license, it will not be able to apply the discount. |
Can I use the same license key on multiple computers?
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