Whitelisting or Creating Exceptions for Antivirus Applications

Problem

My antivirus or antimalware application says Fantasy Grounds contains a virus, is a malicious program, or has quarantined it.

Solution

Fantasy Grounds does not contain any malicious software, viruses, or anything of that nature.

Sometimes, antivirus and anti-malware applications can incorrectly flag a program such as Fantasy Grounds as containing viruses or harmful code. This is called a false-positive and it can happen from time to time as new virus definitions are rolled out to antivirus programs.

To keep your antivirus application from continuously flagging Fantasy Grounds as a threat, you may have to “whitelist” it or set an exception in your antivirus software. Below, we have gathered a brief list of weblinks to various antivirus and antimalware vendors' help and support sections explaining how to whitelist or add exceptions for files and/or folders.

The files you will want to create exceptions for are the following:
FantasyGrounds.exe
FantasyGroundsUpdater.exe
FGUpdaterEngine.exe

Please be aware that, while we have done our best to gather as many helpful resources as possible, this is not an exhaustive list that covers all antivirus applications or scenarios and may or may not work for your particular vendor’s product or version.

List of Antivirus / Antimalware Support Documents

Please use the Table of Contents to skip directly to your antivirus vendor’s support links:

Norton Products:

Exclude files and folders from Norton Auto-Protect, SONAR, and Download Intelligence scans
https://support.norton.com/sp/en/us/home/current/solutions/v3672136

Respond to incorrect Norton alerts about unsafe downloaded files
https://support.norton.com/sp/en/us/home/current/solutions/v80629965

Fix problem detecting a file or program as a threat even after you exclude it from scan
https://support.norton.com/sp/en/us/home/current/solutions/v115455517

How to Exclude Files From Norton Antivirus Scans [from LifeWire.com]
https://www.lifewire.com/exclude-files-from-norton-antivirus-scans-153348

McAfee Products:

How to exclude files from virus scans on Windows or macOS
https://service.mcafee.com/webcenter/portal/cp/home/articleview?articleId=TS102056

How to manage file and folder exclusions using wildcards
https://kc.mcafee.com/corporate/index?page=content&id=KB50998

Adding an Exception to McAfee Firewall
https://knowledge.civilgeo.com/knowledge-base/adding-an-exception-to-mcafee-firewall/

Avast Products:

Excluding certain files or websites from scanning in Avast Antivirus
https://support.avast.com/en-us/article/Antivirus-scan-exclusions/

Setting exclusions for Avast Security Core Shields
https://support.avast.com/en-us/article/Mac-Security-scan-exclusions/

Using the Virus Chest in Avast Antivirus
https://support.avast.com/en-ae/article/21

AVG Products:

Excluding certain files or websites from scanning in AVG AntiVirus
https://support.avg.com/SupportArticleView?l=en&urlname=AVG-Antivirus-scan-exclusions

Kaspersky Products:

How to configure a trusted zone in Kaspersky Security Center 10/11
How to exclude files and folders from scan scope of Kaspersky Endpoint Security 10/11 for Windows
How to add an application to trusted in Kaspersky Endpoint Security 10/11 for Windows
https://support.kaspersky.com/14085 (see blocks on page)

How to exclude files, applications, and URLs from scanning in Kaspersky Security Cloud
https://support.kaspersky.com/us/13869

Kaspersky Endpoint Security for Windows - Creating a scan exclusion
https://support.kaspersky.com/KESWin/11.6.0/en-US/128138.htm

Kaspersky Endpoint Security for Windows - Enabling and disabling a scan exclusion
https://support.kaspersky.com/KESWin/11.6.0/en-US/128141.htm

Kaspersky Endpoint Security for Windows - Editing the list of trusted applications
https://support.kaspersky.com/KESWin/11.6.0/en-US/123510.htm

Kaspersky Endpoint Security for Windows - Enabling and disabling trusted zone rules for an application in the list of trusted applications
https://support.kaspersky.com/KESWin/11.6.0/en-US/128356.htm

Bitdefender Products:

How to add Antivirus exceptions
https://www.bitdefender.com/consumer/support/answer/13427/

How to add an antivirus exception in Bitdefender Antivirus for Mac
https://www.bitdefender.com/consumer/support/answer/19797/

Adding exclusions in Bitdefender 2018
https://www.bitdefender.com/consumer/support/answer/8886/

Antimalware Exclusions in Bitdefender GravityZone
https://www.bitdefender.com/support/antimalware-exclusions-in-bitdefender-gravityzone-1232.html

Webroot Products:

Creating Whitelist Overrides
https://docs.webroot.com/us/en/business/wsab_endpointprotection_adminguide/Content/UsingOverrides/CreatingWhitelistOverrides.htm

Managing Quarantine > Blocking or Allowing Files
https://docs.webroot.com/us/en/home/wsa_pc_userguide/Content/ManagingQuarantine/BlockingOrAllowingFiles.htm

How to add file overrides in Webroot Business Management consoles
https://community.webroot.com/file-overrides-107/how-to-add-file-overrides-in-webroot-business-management-consoles-338795

Creating Whitelist Overrides in the Endpoint console
https://community.webroot.com/webroot-business-endpoint-protection-20/creating-whitelist-overrides-in-the-endpoint-console-214422

ESET NOD32 Products:

Exclude files or folders from scanning in ESET Windows home products
https://support.eset.com/en/kb2769-exclude-files-or-folders-from-scanning-in-eset-windows-home-products

Add or Edit Exclusions
https://help.eset.com/eav/12/en-US/idh_config_exclude.html?idh_exclude.html

Exclude files or folders from Real-time scanning on an individual workstation in ESET endpoint products (6.x)
https://support.eset.com/en/kb6696-exclude-files-or-folders-from-real-time-scanning-on-an-individual-workstation-in-eset-endpoint-products-6x

Malwarebytes Products:

Add to the Allow List in Malwarebytes for Windows
https://support.malwarebytes.com/hc/en-us/articles/360038479234-Add-to-the-Allow-List-in-Malwarebytes-for-Windows

Exclude items from scanning and real-time protection for Managed Clients
https://support.malwarebytes.com/hc/en-us/articles/360038522674-Exclude-items-from-scanning-and-real-time-protection-for-Managed-Clients

Exclude detections in Malwarebytes for Windows v3
https://support.malwarebytes.com/hc/en-us/articles/360039024133-Exclude-detections-in-Malwarebytes-for-Windows-v3

Add exclusion to Anti-Malware for Business as an unmanaged client
https://support.malwarebytes.com/hc/en-us/articles/360038523214-Add-exclusion-to-Anti-Malware-for-Business-as-an-unmanaged-client

Create and edit exclusions in Malwarebytes OneView
https://support.malwarebytes.com/hc/en-us/articles/360043447993-Create-and-edit-exclusions-in-Malwarebytes-OneView

Add or edit exclusions in Malwarebytes Nebula platform
https://support.malwarebytes.com/hc/en-us/articles/360038524474-Add-or-edit-exclusions-in-Malwarebytes-Nebula-platform

Trend Micro Products:

How to add a file in the White List (Trend Micro Security for Windows)
https://helpcenter.trendmicro.com/en-us/article/tmka-18491

Excluding a file or application from the anti-malware scan of Worry-Free Business Security Services (WFBS-SVC)
https://success.trendmicro.com/solution/1057800-excluding-a-file-or-application-from-the-anti-malware-scan-of-worry-free-business-security-services

Sophos Home Products:

Setting scan exceptions
https://support.home.sophos.com/hc/en-us/articles/115005499966-Setting-scan-exceptions

Adding local exclusions/Allowing Installations and/or applications to run
https://support.home.sophos.com/hc/en-us/articles/360000501206-Adding-local-exclusions-Allowing-Installations-and-or-applications-to-run

Sophos Endpoint Security and Control: How to exclude Windows items from scanning
https://support.sophos.com/support/s/article/KB-000034359

F-Secure Products:

Home- Exclude files or folders from scanning
https://help.f-secure.com/product.html?home/safe-windows/latest/en/task_13205052E3D44C44BA2491A55A7F818F-safe-windows-latest-en

Business - Exclude files or folders from scanning
https://help.f-secure.com/product.html?business/computer-protection-windows/latest/en/task_13205052E3D44C44BA2491A55A7F818F-latest-en

For Business - Policy Manager - Excluding files from real-time scanning
https://help.f-secure.com/product.html?business/policy-manager/14.00/en/task_C91BE54068EB4DF3B6733BD1EBB55A4A-14.00-en

Linux Security - Select What to Scan
https://help.f-secure.com/product.html?business/linux-security/11.00/en/task_EBB86C1F6B294A378B180389B491A870-11.00-en

Cylance Smart Antivirus Products:

How to Safelist a file in Cylance Smart Antivirus
http://support.blackberry.com/kb/articleDetail?articleNumber=000067207

G Data Antivirus Products:

AntiVirus - Manual Virus Checks - Exceptions
https://help.gdatasoftware.com/b2c/GDAV/2014/en/index.html?410057.htm

Web Protection - Define Exceptions
https://help.gdatasoftware.com/b2c/GDAV/2014/en/index.html?650.htm