Whitelisting or Creating Exceptions for Antivirus Applications

Problem

My antivirus or antimalware application says Fantasy Grounds contains a virus, is a malicious program, or has quarantined it.

If you think your antivirus or antimalware application may also be blocking Fantasy Grounds from reaching the Internet, please use the solution below in conjunction with our Network Troubleshooting Guide at the link below.
Link: https://fantasygroundsunity.atlassian.net/wiki/spaces/FGCP/pages/1981349889

Solution

Fantasy Grounds does not contain any malicious software, viruses, or anything of that nature.

Sometimes, antivirus and anti-malware applications can incorrectly flag a program such as Fantasy Grounds as containing viruses or harmful code. This is called a false-positive and it can happen from time to time as new virus definitions are rolled out to antivirus programs.

To keep your antivirus application from continuously flagging Fantasy Grounds as a threat, you may have to “whitelist” it or set an exception in your antivirus software. Below, we have gathered a brief list of weblinks to various antivirus and antimalware vendors' help and support sections explaining how to whitelist or add exceptions for files and/or folders.

The files you will want to create exceptions for are the following:
FantasyGrounds.exe
FantasyGroundsUpdater.exe
FGUpdaterEngine.exe

Please be aware that, while we have done our best to gather as many helpful resources as possible, this is not an exhaustive list that covers all antivirus applications or scenarios and may or may not work for your particular vendor’s product or version.

List of Antivirus / Antimalware Support Documents

Please use the Table of Contents to skip directly to your antivirus vendor’s support links:

1 Microsoft Products
2 Norton Products
3 McAfee Products
4 Avast Products
5 AVG Products
6 Kaspersky Products
7 Bitdefender Products
8 Webroot Products
9 ESET NOD32 Products
10 Malwarebytes Products
11 Trend Micro Products
12 Sophos Home Products
13 F-Secure Products
14 Cylance Smart Antivirus Products
15 G Data Antivirus Products

Microsoft Products

How to add an exception to Windows Defender
https://answers.microsoft.com/en-us/windows/forum/all/how-to-add-an-exception-to-windows-defender/8a096ae3-5ee5-4eac-9dc7-ab4d8628b035

Add an exclusion to Windows Security
https://support.microsoft.com/en-us/windows/add-an-exclusion-to-windows-security-811816c0-4dfd-af4a-47e4-c301afe13b26

Add Port or Program Exceptions to the Windows Firewall (XP / Vista / 7 / 8 / 10)
http://lexisnexis.custhelp.com/app/answers/answer_view/a_id/1081611/~/adding-exceptions-to-the-windows-firewall

Norton Products

Exclude files and folders from Norton Auto-Protect, SONAR, and Download Intelligence scans
https://support.norton.com/sp/en/us/home/current/solutions/v3672136

Respond to incorrect Norton alerts about unsafe downloaded files
https://support.norton.com/sp/en/us/home/current/solutions/v80629965

Fix problem detecting a file or program as a threat even after you exclude it from scan
https://support.norton.com/sp/en/us/home/current/solutions/v115455517

How to Exclude Files From Norton Antivirus Scans [from LifeWire.com]
https://www.lifewire.com/exclude-files-from-norton-antivirus-scans-153348

McAfee Products

How to exclude files from virus scans on Windows or macOS
https://service.mcafee.com/webcenter/portal/cp/home/articleview?articleId=TS102056

How to manage file and folder exclusions using wildcards
https://kc.mcafee.com/corporate/index?page=content&id=KB50998

Adding an Exception to McAfee Firewall
https://knowledge.civilgeo.com/knowledge-base/adding-an-exception-to-mcafee-firewall/

Avast Products

Excluding certain files or websites from scanning in Avast Antivirus
https://support.avast.com/en-us/article/Antivirus-scan-exclusions/

Setting exclusions for Avast Security Core Shields
https://support.avast.com/en-us/article/Mac-Security-scan-exclusions/

Using the Virus Chest in Avast Antivirus
https://support.avast.com/en-ae/article/21

AVG Products

Excluding certain files or websites from scanning in AVG AntiVirus
https://support.avg.com/SupportArticleView?l=en&urlname=AVG-Antivirus-scan-exclusions

Kaspersky Products

How to configure a trusted zone in Kaspersky Security Center 10/11
How to exclude files and folders from scan scope of Kaspersky Endpoint Security 10/11 for Windows
How to add an application to trusted in Kaspersky Endpoint Security 10/11 for Windows
https://support.kaspersky.com/14085 (see blocks on page)

How to exclude files, applications, and URLs from scanning in Kaspersky Security Cloud
https://support.kaspersky.com/us/13869

Kaspersky Endpoint Security for Windows - Creating a scan exclusion
https://support.kaspersky.com/KESWin/11.6.0/en-US/128138.htm

Kaspersky Endpoint Security for Windows - Enabling and disabling a scan exclusion
https://support.kaspersky.com/KESWin/11.6.0/en-US/128141.htm

Kaspersky Endpoint Security for Windows - Editing the list of trusted applications
https://support.kaspersky.com/KESWin/11.6.0/en-US/123510.htm

Kaspersky Endpoint Security for Windows - Enabling and disabling trusted zone rules for an application in the list of trusted applications
https://support.kaspersky.com/KESWin/11.6.0/en-US/128356.htm