Fantasy Grounds Customer Portal
Welcome to the FG Customer Portal
This knowledge base will show you how to use the new features of Fantasy Grounds Unity, answer frequently asked questions, submit support tickets and more.
Navigate sections on the left, or Search a topic in the upper-right corner of this page.
Contact Fantasy Grounds Customer Support
If you need to contact a Fantasy Grounds Support Agent about issues not covered here, please use the link below:
Fantasy Grounds User Manual
How To Articles
- How do I Cancel my Subscription?
- How to Find Your License Key or Subscription
- How to Add, Upgrade or Downgrade A License Key
- How to Port Forward and Host a Game (Fantasy Grounds Classic)
- How to Submit New Feature Ideas or Suggest Improvements
- How to Use Activation Keys
- How to ZIP Your Campaign for Support / Developers
- How to Open Multiple Instances of Fantasy Grounds Unity
- All About Campaigns - Your Questions Answered
Frequently Asked Questions (FAQ)
Troubleshooting Articles
- How to Compile Logs
- Network Troubleshooting
- Whitelisting or Creating Exceptions for Antivirus Applications
- How to Make The User Interface Larger or Smaller
- Reverting a Module
- Restore Campaign to an Earlier Save
- Reducing GPU Usage
- Fix Write Permissions (Windows)
- ONLOAD: System.DllNotFoundException: lua5.1 Error
- Manually Uninstall Fantasy Grounds Unity
- Unable to save file - Win32 IO returned 1224
- Linux: Starting FGU with Wayland Instead of x11 Compositor
- Menu Buttons Don't Work / Windows Explorer Opens Automatically
- Mac: Sometime FGU Crashes After Update
Fantasy Grounds Website forums are a great place to organize games, discuss the program or seek additional help from our community over over 150K users. Moderators are actively watching and responding to threads. | |
A great place to have free hands-on training with over 5,000 volunteers worldwide. | |
Discord is a lobby based chat system that support voice and video. It is great for real-time communication with moderators and other fans. There are normally thousands of users online at any point in time. | |
Here you will find videos and playlists ranging from instructional tutorials to recorded Twitch streams of live game play and more. | |
The official Fantasy Grounds Twitch streaming channel. Check schedule for programming. | |
The official subreddit for Fantasy Grounds VTT. |
Video Tutorials and Feature Highlights
- Fantasy Grounds Unity Tutorials by Smiteworks
- Fantasy Grounds Unity Basics with Zacchaeus
- "How Do I ??? In Fantasy Grounds Unity" by Zacchaeus
- FG College Presents: Fantasy Grounds Unity A-Z
- Fantasy Grounds Unity Tutorials | 5e | Concise Guides for Players & DMs by Master of Dungeons
- Fantasy Grounds Unity - Application Settings by Stoehovve
- Fantasy Grounds Unity - Focused Tutorials by Stoehovve
- Fantasy Grounds Unity - Creating Custom Campaigns by Stoehovve
- Fantasy Grounds Unity Tutorials by Matt Cavy
- Fantasy Grounds UNITY - Mates & Tutoriales [En Español]
- Fantasy Grounds Unity Tutorials - Pathfinder 2 by FrikiGuias
- [TUTORIAL GDR ITA] Fantasy Grounds Unity
- Ruleset Wizard Tutorials with Alberto Zaldívar
- Basic Ruleset Creation Tutorial with Damian Hupfeld
- Ruleset Wizard Tutorial Series with Damian Hupfeld
- Another Introduction to the Ruleset Wizard with Damian Hupfeld
- templateTemplate - Ruleset Wizard for Fantasy Grounds
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