How to Contact Support

You can contact Customer Support through the Fantasy Grounds Help Center:
Link: https://fantasygroundsunity.atlassian.net/servicedesk/customer/portals

Useful information to include

This information will help us provide a solution to you

  1. Tell us whether or not you are using Fantasy Grounds (Classic) or Fantasy Grounds Unity

  2. Tell us whether you purchased on Steam, DMsGuild, or on fantasygrounds.com

  3. What Operating System are you using (Windows, Mac, Linux) and which version # if you have it

  4. What is your username on fantasygrounds.com

  5. If you had an error, what steps did you take before you received the error.

  6. Screenshots of any errors you are received are helpful.

If the Fantasy Grounds Help Center form isn’t working properly, you can also contact Support by email.
Email us at support@fantasygrounds.com