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How to Compile Logs

How to Compile Logs

Problem

Fantasy Grounds VTT is displaying errors or a Support Technician has requested a set of logs.

Solution - Compile Logs for Review

Method 1 - Use Compile Logs Button

  1. Click the Hamburger menu image-20250116-230711.png in the upper right-hand corner of the Fantasy Grounds VTT launcher.

    image-20250116-225933.png

2. Click Compile Logs and your logs will be downloaded to your PC.

image-20250116-230012.png

The new log file (usually named something similar to fgu_logs_YYYYMMDD.zip) should be stored on your Desktop as shown below on a Windows 11 installation.

FantasyGrounds_v9L7yyDlSY-20250116-225629.gif

Method 2 - Manually Gather Logs

  1. Locate your Fantasy Grounds VTT directory folders. If you aren’t sure how to locate your files, you can click the folder icon located at the top left-hand corner of the Fantasy Grounds VTT launcher.

    image-20250116-230142.png

  2. Zip the text files and send them to Customer support.

    image-20250116-230320.png

Method 3 - Use Chatbox

  1. Type /console in the chatbox.

    image-20250116-230523.png

  2. Click Compile Logs and your logs will be downloaded to your PC. The new log file (usually named something similar to fgu_logs_YYYYMMDD.zip) should be stored on your Desktop.

    image-20250116-230614.png

If you have errors, please send your logs when you contact Customer Support.

You can contact Customer Support through the Fantasy Grounds Help Center:
Link: https://fantasygroundsunity.atlassian.net/servicedesk/customer/portals

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