How to Use Activation Keys

You can activate a key that you purchased or received from one of our partners (a publisher, Kickstarter fulfillments, a reseller, etc.).

Activation will grant you the product and automatically add it to your account. It will then be visible as a new order in your Order History page just like an item purchased directly from the Fantasy Grounds Store.

Each activation key can only be used one time; however, you can gift the new order to another user from your Order History page within 7 days from activation.

Activating A Product Key

  1. Click on the Store link from the menu at the top of the Fantasy Grounds website and select Activate a Product Key

    Direct link: https://www.fantasygrounds.com/store/activateKey.php

  2. Enter the activation key you received into the input field and click the Activate Key button

     

  3. You will be taken to a new page showing the product that was added to your account.

     

Gifting the Product You Just Activated to Another Account

  1. Click on the Store link from the menu at the top of the Fantasy Grounds website and select Order History

     

  2. Scroll down to the Ordered Items section. If you have a lot of items in your Ordered Items, you can use the Search field, or click on the Order Date header to sort most recent items first.

     

  3. Once you locate the items, click the Gift Order button. You will be taken to the Gift Order screen.
    There, you will enter the Fantasy Grounds username of the recipient.

  4. Once the username is entered, click the Confirm Gift button. You should then see a confirmation that the item was successfully gifted.

     

Each activation key is only redeemable once. If you attempt to activate a key a second time, you will see the following warning: