Fantasy Grounds account usernames are case-sensitive. Be sure to enter your username into Fantasy Grounds exactly as it appears in the forums. ie. DragonSlayer is not the same as dragonslayer.
Can I have more than one Fantasy Grounds account?
Yes. You can have as many accounts as you need. Please be aware that accounts cannot share an email address, and all purchases will be associated with the account that uses the same email address used by PayPal at the time of purchase.
Can I change my username on the forums / account name?
Yes, however you cannot do this via the forum settings as you might an email address or password. Please contact us via Customer Support and we would be happy to help.