Fantasy Grounds account usernames are case-sensitive. Be sure to enter your username into Fantasy Grounds exactly as it appears in the forums. ie. DragonSlayer is not the same as dragonslayer.
Can I have more than one Fantasy Grounds account?
Yes. You can have as many accounts as you need. Please be aware that accounts cannot share an email address, and all purchases will be associated with the account that uses the same email address used by PayPal at the time of purchase.
Can I change my username on the forums / account name?
Yes, however you cannot do this via the forum settings as you might an email address or password. Please contact us via Customer Support and we would be happy to help.
An email will be sent to the gift recipient letting them know that you sent them a gift. The order will disappear from your account and will be transferred to the new user.
NOTE:ALL of the items on a single order will be gifted. If you are also ordering items for someone other than the gift recipient or for yourself, you’ll want to do that on a separate order than the one you will be gifting.
Orders must be 7 days old or newer to qualify as a gift
Gifting will only work once for any given order. Once gifted, it can't be gifted again.